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- Ruth travels to New Forest to try and transform the Woodlands Lodge Hotel. (en)
- Alex Polizzi attempts to help the struggling Sunnyside Hotel in Blackpool. In a bid to boost the B&B's pitiful occupancy rate, the owners plan a huge refurbishment – but refuse to take on Alex's suggestions. (en)
- Alex Polizzi helps a couple in Bournemouth whose hotel near the beach is struggling to break even. Despite frequently reaching full capacity – with 57 beds in 21 rooms – the pair cannot seem to turn a profit, so the expert hotelier advises them to strip back their facilities and begin charging for extra amenities. She also suggests they build on the success of their Army-style boot camp by offering other self-improvement courses to their guests. (en)
- The Green Man Pub and Hotel is in a prime location near Wembley Stadium, but bad reviews and old-fashioned bedrooms are putting off guests and forcing owner Mel Preedy to rely on the establishment's pub to support the hotel side of the business. This Episode is the second time in the history of the show that Alex refused to stay the night. (en)
- Ruth revisits Great Yarmouth to see how Haven Hotel / No.78 B&B is getting on since her last visit. (en)
- Ruth revisits Greenwich to see how St Alfeges / Number 16 B&B is getting on since her last visit. (en)
- Alex Polizzi is enlisted to rescue Michelangelo's, a hotel and restaurant owned by Paolo Pieri and operated with the help of his brother, Giacomo in the North East of England. (en)
- Alex travels to Falmouth to help father-and-son team Harry and Mark with their 29 bedroom country house hotel that has been struggling with low occupancy and low profits. (en)
- Sue Tipton bought the Gungate Hotel in Tamworth, Staffordshire, on impulse because she was looking for a challenge, but the last few years have become a constant struggle and she has been forced to run the business virtually single-handed. (en)
- For the first time, Alex tackles two hotels at once. (en)
- Alex turns her attention to the Rutland Arms Hotel in Bakewell, Derbyshire. Set on the edge of the Peak District, the hotel enjoys high occupancy rates during the summer months, but poor organisation, bad reviews and an absence of visitors in the winter have pushed 68-year-old owner David to the brink of financial ruin. (en)
- Alex travels to Torrox in southern Spain to try and transform the La Casa Hotel. (en)
- Alex Polizzi heads to the Dukes in the Bedfordshire village of Heath and Reach to help mum-of-two Sarah to improve the pub she bought three years ago. After a successful first year, a personal setback turned Sarah's dream into a nightmare. With a knock to her confidence and her eye off the ball, occupancy took a nosedive and the business has bombed. Alex arrives to find Sarah hiding from customers in the kitchen, staff kicking their heels and the place looking more like a youth club than a character country pub. (en)
- Alex Polizzi visits The Black Bear Hotel, a coaching inn in Wareham, Dorset, run by first-time hotelier Lynda Maytum and her family. (en)
- Alex travels to Newport to try and transform the West Usk Lighthouse, which was once voted Britain's most romantic B&B. (en)
- Alex visits an ancient bed and breakfast in the seaside town of Falmouth in Cornwall that is in danger of going under. (en)
- Alex Polizzi visits the Blackpool hotel where she meets owners Neil and John who were best friends when they took over the hotel over a decade ago. They both love a joke and guests were greeted by bangers in the wardrobes, fake insects in the breakfasts and a pound coin stuck to the floor in reception. (en)
- After saying goodbye to numerous managers, Sean has decided to run his hotel himself, but a string of bad reviews has left him floundering. Can Alex convince him to take his builder's hat off and start running the place like a business? (en)
- Alex travels to a hotel in Ealing, owned and run by former beautician Nousha and her son. (en)
- Alex Polizzi visits the Lake District to help 63-year-old David Maloney with his dated B&B. The 11-bedroom Brendan Chase has a strict set of rules and has largely bypassed the internet age, making it unpopular with some guests. Alex tries to break through the owner's defences to improve his chances of making more profit. (en)
- Alex meets fellow Italian and first-time hotelier Carmine, who runs The Lamp Post Villa B&B in the centre of the historic spa city of Bath. (en)
- Alex Polizzi heads for Derbyshire's Peak District to help the owner of a 15th-century inn deal with a stream of problems. The two-star venue has 10 en-suite bedrooms, a bar and a 50-seat restaurant, but struggles to attract customers at the weekends. With a wage bill of £10,000 a month, the business is estimated to have made a loss of £600,000 over the years, and the expert hotelier sets out to improve the dated decor and turn around the hotel's fortunes. (en)
- Alex Polizzi returns to discover how life at the Harrogate Country B&B has been going since her last visit. She is keen to see if the changes that were made have helped turn around its fortunes and she also has another idea to boost income. (en)
- Alex travels to Port Talbot, Wales to try and transform Mountain View. (en)
- Alex walks into the lion's den when she helps a struggling establishment in Eastbourne. (en)
- The Hotel Inspector revisits sisters Joy and Sharon, who bought a Grade II-listed 16th-century hotel in the Suffolk countryside. (en)
- Alex Polizzi heads to the famous seaside town of Shanklin on the Isle of Wight. (en)
- Alex rebrands a featureless hotel as a family B&B. (en)
- Ruth travels to Greenwich to try and transform the St Alfeges / Number 16 B&B. (en)
- Alex visit the Sandygate Hotel in South Yorkshire. Despite showing promise, a lack of marketing savvy and sloppy pricing have left the hotel in peril. When Alex arrives at the hotel, her first impression is not encouraging, she is met by an empty noticeboard, poor signage, shabby hanging baskets, and a reception confusingly located behind the bar. However, the rooms Alex inspects turn out to be of a fairly high quality. She soon realises why nobody is using the hotel – she can find no website information, reviews or pictures of it. In fact, it seems to have no online presence whatsoever. (en)
- Alex travels to Ramsgate to try and transform and revive what once was a summer retreat for Queen Victoria. (en)
- Alex tackles a small bed and breakfast in a lighthouse near the Bristol Channel. Can Alex convince the reluctant owners to heed her advice? (en)
- Ruth Watson visits the award-winning Tasburgh Hotel in Bath in a bid to discover why the establishment has a distinct lack of guests. She meets the B&B's owner Sue, and tries to convince her that no amount of classy decor can make up for the cramped bedrooms full of soft toys, dingy bathrooms, poor presentation and a steep starting price of £110 per night. (en)
- Alex Polizzi tries to reverse the fortunes of the family-owned Merlin Court Hotel in Ilfracombe, Devon. The themed establishment's future is under threat from rising debts and dwindling occupancy rates, and one of Alex's priorities is to get the Shears, who run the business, working together. (en)
- Alex returns to Michelangelo's near Newcastle, a 10-bedroom hotel, bar and Italian restaurant set in four acres. (en)
- Alex Polizzi heads to Crawley in West Sussex to try to help out a family-run concern just five miles away from Gatwick. Despite its proximity to the busy airport, the Waterhall Country House Hotel is struggling and owners Anne and Andy Marsh desperately need a change in fortunes if it is to become profitable (en)
- Guesthouse owner Richard Nunns can't understand why he repeatedly gets complaints from outraged customers. It doesn't take Ruth long to identify Richard's first problem – the unsightly anaglypta wallpaper inside fails to match up to the lovely exterior. (en)
- Alex Polizzi has been called into a picturesque inn in Suffolk, by owners Ann and her husband Paul. The couple have sunk their life savings into the building, but they have not made a profit in years. The inn has eight ensuite bedrooms, a restaurant, bar, cocktail bar, large beer garden... and reputedly several ghosts. Ann and Paul love the business but feel it runs them rather than the other way round, and they have run out of ideas about how to move forward. Alex must get them back on track before it is too late. She has plenty of ideas to help them, but when the hotel manager threatens to quit, she is left banging her head against the antique walls. (en)
- Alex travels to Bournemouth to try and transform Hotel Celebrity, a 55-bedroom hotel where each of the rooms have been named after movie stars and famous musicians. (en)
- Alex's latest challenge is the Artist Residence in Brighton, a nine-bedroom B&B run by 21-year-old student Justin. Decorated and staffed by up-andcoming artists, the establishment is designed to be a unique cross between art gallery and hotel, but it is currently failing miserably on both fronts. (en)
- Alex climbs aboard floating hotel the African Queen. With the boat running at just 30 per cent occupancy, owners Bonny and Andy are at breaking point. The eight-bedroom floating hotel is failing to turn a profit – and even when the couple have guests, the heavy workload of running the boat is taking its toll. (en)
- Alex Polizzi visits The Gyreum, an eco-lodge in Co Sligo, which is run by Colum Stapleton and his daughter Finn. (en)
- Ruth revisits Newquay to see how Key West Hotel is getting on since her visit. (en)
- Alex visits the 14th-century Swan Hotel in Norfolk. With 15 empty bedrooms and a deserted restaurant, the Swan is struggling to stay afloat. Her first impressions of the rest of the Swan are distinctly underwhelming. Inside she finds an unmanned reception, no guest lounge, threadbare carpets and urine stains on the bathroom floors. At breakfast in the pub-style restaurant, Alex quickly discovers the reason few customers are willing to eat there – with 30 dishes on the menu there is no way the food can be fresh. (en)
- The owners of Paramount Hotel in Nottingham push Alex Polizzi to the edge and she comes close to walking out for the first time ever. (en)
- Ruth Watson meets sisters Sharon and Joy, who have bought Worlington Hall, a Grade II-listed 16th-century hotel in the Suffolk countryside. However, their lack of previous experience has been cruelly exposed and the place they call the 'money pit' is suffering major losses. It is not just their money on the line – their mum has no pension and has invested most of her life savings in the project. (en)
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